Shipping Policy

We’re based in South Africa and ship nationally.

1. Delivery Areas

We currently deliver within South Africa via courier partners. Please ensure someone is available at your chosen address to receive the parcel.

2. Delivery Timeframes

All cookies are baked fresh.

• Orders are typically dispatched within 5-7 business days of payment.
• Delivery time depends on your location:
  • Local (same city/region): 1–2 working days after dispatch
  • National: 3–5 working days after dispatch

Delays may occur during holidays or unforeseen events (e.g., load shedding, courier delays).

3. Shipping Fees

• Delivery fees are calculated at checkout based on your location.
• Free delivery applies for orders above R1000.00.

4. Storage Responsibility

We cannot accept responsibility for cookies left unattended or stored incorrectly after delivery.